ProMaxTel

Services · Kyiv & Lviv

Our services

Everything we do is about Cisco VoIP: installing it, administering it, keeping it up to date, and helping when something isn't working.

01

Cisco VoIP installation

We plan and install Cisco VoIP solutions for Ukrainian companies in Kyiv and Lviv — whether you're replacing an older phone system or setting up phones in a new office.

What it covers

  • Understanding how your company uses its phones today and what it needs
  • Planning the Cisco VoIP solution around your offices
  • Installing and configuring the system and the phones
  • Testing calls before your team starts relying on it

Planning a new installation? Write to [email protected]

Illustration of an IP desk phone on an office desk, cabled to a wall-mounted network switch.

02

Managed administration as a service

Once your phone system is running, someone has to look after it. With administration as a service, that's us — so your team can focus on their own work, not on phone settings.

What it covers

  • Adding, changing and removing users and phones as your team changes
  • Adjusting call settings when your company's needs change
  • Keeping the system's configuration in order
  • One contact for everything about your phone system

Want us to take over administration? Write to [email protected]

Illustration of a computer monitor showing a phone system dashboard with a list of users and status lights.

03

Upgrades

If you already have a Cisco VoIP setup, we can bring it up to date.

How it works

  • Reviewing your current setup
  • Planning the upgrade to keep disruption to a minimum
  • Carrying out the upgrade
  • Checking that everything works afterwards

Thinking about an upgrade? Write to [email protected]

Illustration of an older desk phone with an arrow pointing to a newer IP phone.

04

Support

When something on your Cisco phone system isn't working as it should, write to our support address.

Helpful to include in your email

  • Your company name and which office is affected — Kyiv or Lviv
  • What is happening, and since when
  • Which phones or users are affected

Need help? Write to [email protected]

Illustration of a support headset next to a speech bubble with a check mark and an envelope.

Need something else for your Cisco voice system? Ask us — these are our main services, not the full list.

Who to write to

Pick the address that fits your question.